Consignment FAQs
Can I walk in during business hours and drop off items to consign?
ANSWER: We take items by appointment only. Please call (573) 659-7446 to schedule an appointment.
Our appointments times are:
Tuesdays 9:30am, 12:00pm, and 2:00pm
Wednesdays 9:30am, 12:00pm, and 2:00pm
Thursdays 9:30am, 12:00pm, and 2:00pm
Fridays 9:30am, 12:00pm, and 2:00pm
Do you buy items and/or offer trade?
ANSWER: We do not buy items or offer the option of trade. We only offer consignment.
How does your consignment work?
ANSWER: We market and sell your items in our store and/or on our website for 90 days. You will receive 40% of the selling price. Items will be reduced by 50% if not sold in the first 6 weeks. At your appointment, we do require a contract to be signed. At this time, you will also let us know if you want your unsold items donated or returned to you at the end of the 90 days.
If I sell items, how do I get paid?
ANSWER: As you sell items, your money will go into your personal consigner account. At the end of 90 days, you will be contacted to pick up your earnings and/or any unsold items.
You may choose from these two options:
- You can get a full payout.
- You can keep it in your account to go toward any item(s) you purchase in the shop. You will receive a small credit as a thank you for shopping with us. If a balance remains after you shop with us, you can then decide to get a payout or continue to keep the money in your account for future shopping.
At any time during these 90 days, if you come in to shop, let us know you are a consignor so we can check your account. If you have earned money already, you can use it to pay for your purchases or get a payout.
If you wish to have your check mailed to you, a $1.00 stamp/handling fee will be taken out of your balance.
How do I know when my 90 days are finished?
ANSWER: Someone from our staff will text or call you stating you have unsold items and/or money to pick up. Please always make sure your contact information is up-to-dat
How long will you hold my unsold items after my 90 days is over?
ANSWER: We will hold your unsold items for 5 business days after we contact you. After that time, your items will be donated to the organization of our choice. We understand unforeseen circumstances do happen. Please keep in contact with us and let us know if you are unable to get your items in the 5 days and we will work with you to keep them a bit longer.
Do you take mens or childrens clothing?
ANSWER: We do not. We only take womens.
What clothing sizes do you accept?
ANSWER: We accept women’s/ladies sizes XS through 3X and 0 through 24.
What steps do you take to process my items?
ANSWER: Upon initial inspection, we try to find flaws like stains, holes, faded fabric, scuffs, etc. that would prevent it from selling. Anything that we are not able to take at your drop off time, will be returned to you before you leave the store.
During our secondary inspection (steaming and tagging), if we find flaws, we have the right to donate, recycle, or put the damaged item on our $2.00 rack. Once items are ready for tagging, we price the items based on brand and amount of wear. We want to help you get the most out of your items!
The main things we check for:
Clothing
Less than 5 years old
Brand names
No stains, no pet hair, no makeup on neck line
No odors (for example: smoke free home, no mothball smell)
Pilling on the armpits and bust area of tops
Pilling on the crotch of pants/shorts.
No deodorant or sweat stains (yellowing) on armpits
No missing buttons or hooks
Small holes, snags, rips, or tears in seams or hems
Missing belts/accessories for dressesNo shoulder pads
Jewelry
No missing pieces or stones
Clasps are in working order
Cleaned and free of scratches or tarnish
Shoes
Clean soles (inside and out)
No scratches or scuffs
No stains, debris, pet hair, or mud
Purses and Bags
Cleaned out, free of debris inside
Minimal wear on straps
Minimal wear on bottom/corners
All zippers in working order and easy to use
No stains inside or out
No missing straps/handles
Home Decor
No broken pieces
Age of decor
Clean and dust free
Seasonal items only during holidays